About the role
Our client is a growing medical device manufacturer hiring a Director, Sales Administration to lead the support functions behind its sales organization and contracting process. You’ll be responsible for the overall productivity and effectiveness of the assigned sales organization, working closely with internal and external stakeholders to keep objectives and priorities aligned across the sales function.
The role covers a broad scope of sales operations. That includes territory planning, forecasting, budgeting, quota setting, reporting, and KPI tracking, alongside sales process optimization, training, and program implementation. You’ll manage field inventory allocation and par levels with Finance and Operations, and you’ll lead CRM adoption and data standards across field sales teams. You’ll also give senior leadership input on sales incentive compensation design and partner with Accounting, Finance, and HR on administering it. In medical device sales operations, this typically involves platforms such as Salesforce and incentive compensation tools such as Xactly or Varicent.
You’ll also own the end-to-end contract lifecycle for hospital and facility agreements, covering drafting, negotiation, execution, and renewal. As the main operational link between Sales, Legal, and Finance, you’ll set governance policies and approval structures, maintain standard templates and pre-approved language, and run the contract lifecycle management (CLM) platform. Hospital contracting in this space commonly involves group purchasing organizations (GPOs) and integrated delivery networks (IDNs), and has to be handled with close attention to healthcare compliance requirements such as the Anti-Kickback Statute.
This is a leadership role. You’ll build and develop your team, lead the monthly commercial update, and form strong cross-functional relationships with key management across the business.
Main responsibilities
- Coordinate sales forecasting, planning, and budgeting for the sales organization
- Manage field inventory allocation, accuracy, and par level forecasting with Finance and Operations
- Support equitable quota allocation across all channels and resources, and ensure sales objectives are assigned on time
- Identify and drive sales process improvements with sales management
- Oversee sales reporting and business intelligence, and develop new reporting tools as needed
- Implement and optimize CRM and other enabling technologies across field sales teams, and monitor data compliance
- Coordinate sales training and collaborate with Training on commercial organization needs
- Provide input on sales incentive compensation design and partner with Accounting, Finance, and HR on administration
- Lead the monthly commercial update and track KPIs for the commercial organization
- Own the end-to-end contract lifecycle, including drafting, negotiation, execution, and renewal of hospital/facility contracts
- Set contract governance policies, approval authority matrices, and escalation paths for non-standard terms
- Act as the primary operational liaison between Sales, Legal, and Finance on contract review and approval
- Administer and optimize the CLM platform, tracking expirations, auto-renewals, and obligations
- Report on contract cycle times, approval bottlenecks, win/loss patterns, and renewal pipeline health
- Train and enable sales team members on contracting processes
Requirements
- Four-year college degree from an accredited institution
- 5+ years managing sales contracting, sales administration, and/or sales operations in a B2B environment
- Demonstrated experience leading departments and developing people
- Demonstrated proficiency managing analytically rigorous initiatives
- Proficiency with Microsoft Office
- CRM experience
Nice to have:
- Salesforce experience
This role suits a sales operations leader who enjoys owning both the engine behind a sales organization and the contracting that supports it. If you have that experience and want to bring it to a medical device manufacturer, apply below.